We Are Citizens Advice. We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem. We are here to help everyone who needs it with practical advice you can really trust. Our national charity and network of local charities offer confidential advice online, over the phone, and in person, for free. there are a number of different ways to contact us, some busier than others. please see our website for the most up to date ways including our community drop-ins across East Lancashire which can be accessed by anyone living in Hyndburn